Question
TR
Last activity: 22 Dec 2022 2:50 EST
Help for feedback Workflow
So is there a feature in Pega where you can view all the feedback messages in one place? like you have a page in your workflow that displays the feedback messages from different places, have them auto-formatted, and know where the feedback message came from? like if the message is from Twitter then it should be tagged with twitter and if the message is in the language English it should also have an English tag so we can sort everything automatically, which can help us respond to our clients faster.
if there is let me know where I can learn this from.
thanks.
Accepted Solution
Updated: 22 Dec 2022 2:50 EST
HCL Technologies Limited
IN
You can learn about this in System Architect mission in the Pega academy.
HCL Technologies Limited
IN
You can define a data type with all necessary attributes of message and store the incoming messages into it. Usiing Data page, you can display the message in your UI. The Data Page can source it using report definition .
TR
Accepted Solution
Updated: 22 Dec 2022 2:50 EST
HCL Technologies Limited
IN
You can learn about this in System Architect mission in the Pega academy.