Question
AARETE
US
Last activity: 20 Aug 2018 16:40 EDT
Harness display fails for first time
Hi,
I have an issue when I click on the option in nav menu. For the first time I keep getting error message that harness failed.
***Updated by moderator: Lochan to update Categories***
Pegasystems Inc.
IN
Hi Kishor,
Could you please attach the stack trace.
We might be able to figure out the cause of this issue from the logs.
Regards,
Vikash
Pegasystems Inc.
IN
Hi,
From the logs seems that there is some cirumstance version of the section , check that try to give a unique namse and test it.
Secondly delete the temp folder from the server which will delete all the generated stream.
Pegasystems Inc.
US
Hi,
Please run tracer when you click on the option in nav menu and it will tell you where the error comes from.
The option in the nav menu usually has actions (activity, local action , etc.) associated with it. Somehow, the actions have issues.
Thanks,
Susan
AARETE
US
Hi Susan,
I have tried tracing this. I'm seeing this error
Failed to find a 'RULE-OBJ-MODEL' with the name 'SETDEFAULTCODEGROUPTYPE' that applies to '@baseclass'. There were 2 rules with this name in the rulebase, but none matched this request. The 2 rules named 'SETDEFAULTCODEGROUPTYPE' defined in the rulebase are: 2 related to applies-to class '@baseclass', but were defined on subclasses: 'PegaHealth-Work-CodeGroup'. |
Pegasystems Inc.
IN
Hi ,
Please check the pega rules log , it will give you the information that from where the process is getting failed.
Pegasystems Inc.
IN
Hello
Which version you are on?
Also, one idea could be to go to SMA and see how many instances of this rule are present in the cache by going to the rule cache management tab.
Delete all the cache and let it rebuild the cache again by launching it from navigation.
Pegasystems Inc.
US
What Pega version are you using? Does it consistently fail on the first attempt?
The same type of error has been reported in 7.2.2 when the same user had multiple sessions.
CollabPartnerz
IN
HI,
Below link is similar to your post.
https://collaborate.pega.com/question/harness-fails-first-time
Pegasystems Inc.
US
As this post is a duplicate of your newer post "Harness fails for the first time", I will close future comments on this thread. Please continue the discussion on your newer post.
Thank you!