Question
Zensar Technologies Ltd
IN
Last activity: 26 Jan 2023 5:09 EST
Failed to Load Harness
Hi,
I am using Pega 8.7 personal edition for creating a POC project.
I am trying to route one step to manager WorkQueue. The step is successfully routed to manager WorkQueue. But, when I click on go button to fill details on that particular step, I am getting error "Failed to load Harness".
Citibank
US
@AbhishekC1725 ? Is the issue resolved? I am getting same error.
Zensar Technologies Ltd
IN
@SUDHARSANK Not resolved
Updated: 26 Jan 2023 5:09 EST
Pegasystems Inc.
GB
@AbhishekC1725 the issue seems to be a problem with the application flow configuration.
Please clarify the 'WORK' class listed in the error, ie "20221222"
This does not seem to be valid.
On Open Assignment please check which property/parameter holds the correct assignment key (like, Param.InsHandle etc.) when executing the Open Assignment and pass that as value of parameter 'Key' such that correct value will be passed in the parameter 'Key'. How are your work objects created? Why is there no concrete case definition? See Case ID generation mechanism and Generate sequential Unique ID for property without any prefix
Can you check case creation mechanism so that case ids get created with hyphens ( for example 'MyCase-xx' or 'MyCAse-yyyymmdd-xx').
Did you check the Stacktrace (shown unexpanded in your screenshot)?
Please run a tracer and identify the area where user is trying to edit the work object causing the error.