Question
AARETE
US
Last activity: 24 Sep 2018 14:24 EDT
Harness fails for the first time
Hello All,
I keep getting an error "Error message Section 'CodeSets' execution error on page 'pyDisplayHarness' of class ''. : Problem in JSP fragment".This happens when I click any option for the first time.
Thanks
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Pegasystems Inc.
AU
Hi Sai,
Can you let us know which version of PRPC you have. Can you add the content from the enclosed text file onto your UserWorkForm and let me know if it helps.
Regards,
Basavaraj
AARETE
US
Hi Basavaraj,
We are using 7.2.1. I have tried using the code you provided but I'm still getting the same error.
Thanks,
kishore.
AARETE
US
I'm still having this issue
Pegasystems Inc.
US
Hi,
Are you able to consistently reproduce this issue?
Assuming that is the case, what is the sequence of steps to reproduce - are you clicking the options right after you launch the portal?
Hi,
Are you able to consistently reproduce this issue?
Assuming that is the case, what is the sequence of steps to reproduce - are you clicking the options right after you launch the portal?
Also, when you check the clipboard at the time of error, of what class is the 'pyDisplayHarness' page?
We will need a Fiddler trace of two scenarios - 1. when you click the option for the first time(when you get the error) 2. when you click the option for the second time(i.e. you don't get the error)
Thank you,
Sunny
AARETE
US
Hi Sunny,
Yes, I'm able to consistently reproduce this issue.
Steps to reproduce
1.Launch portal(HCIF in my case)
2.Click on code group or codeset
clipboard page pyDisplayHarness
class
Hi Sunny,
Yes, I'm able to consistently reproduce this issue.
Steps to reproduce
1.Launch portal(HCIF in my case)
2.Click on code group or codeset
clipboard page pyDisplayHarness
class
Data-Portal-DesignerStudio
|
Thanks,
Kishore
Pegasystems Inc.
US
I'm confused by the fact that you are saying that you see a class name for pyDisplayHarness during your error scenario as well. Going by the exception - "Error message Section 'CodeSets' execution error on page 'pyDisplayHarness' of class ''" -- the class here is '' blank when the error happens. I'm not very familiar with the PCS framework and cannot tell how the CodeSets(assuming this is OOTB) section fits into the configuration.
Can you -
- provide Tracer files for the first run(when the issue happens) and subsequent run(when the issue does not happen).
- provide Fiddler session files for the working and non-working
It would be worthwhile to compare these and see if there are any hints to troubleshoot further. Thanks.
Pegasystems Inc.
US
Whats your Pega platform version here?
AARETE
US
Pega platform version is 7.2.1
Aaseya IT Services Pvt Ltd
SA
Save as PerformDefaults Activity in your WorkClass.
AARETE
US
Hi Hitesh,
I have tried saving it in my work class but I still have this issue.
Thanks,
Kishore
CollabPartnerz
IN
HI,
Below link is similar to your question.
https://collaborate.pega.com/question/harness-display-fails-first-time
AARETE
US
Hi Gayatri,
These are two different issues.In the post which you mentioned error is as shown in below screenshot.
Thanks,
kishore
CollabPartnerz
IN
Could you please customize the PerformDefaults in your own class.