Gen AI coach not working in pega trail version.
Pega GENAI coach is not working in community edition.
Getting error on gen AI coach - error in assistant deployment
Accepted Solution
Updated: 10 Mar 2025 11:02 EDT
Pegasystems Inc.
GB
@ImranH37please provide all screenshots showing the troubleshooting steps you've undertaken, in the exact order of suggestion we made above.
- What AI feature are working?
- Note that Community Edition does provide general AI functionality, but only *some* feature - see LinkedIn info.
- Date you obtained the special GenAI Coach license from your AE.
- pgvector DB installation details
- My Pega installation of GenAI Coach licensed product
- Dev Studio configuration
- App Studio configuration
- Autopilot Service Base URL DSS
- Symptoms of Coach 'not working'
etc
My suggestion to you is to contact the PegaLABS team, obtain a license and use the GenAI Coach there instead.
Maantic Inc
IN
Go through the FAQ section, or email to [email protected] with your issue.
Pegasystems Inc.
GB
@ImranH37 please make sure you have the following:
1. Correct Pega product license
2. Downloaded the pgvector element
3. Followed the documented steps.
Pega Knowledge Buddy on a Trial (Lab) Environment
Exception while using GenAI Coach: Error in assistant deployment
Error while using Pega Knowledge Buddy Gadget (Constellation - Community Edition)
If contacting the Trial team solved your issue, can you please mark SohamM95's reply with Accept Solution button?
Coforge
GB
@MarijeSchillernI tried contacting trail version team, but still unable to resolve this issue. This is for community edition
Updated: 28 Feb 2025 12:08 EST
Pegasystems Inc.
GB
@ImranH37 Did you look at the resources?
Support Document:
Exception while using GenAI Coach: Error in assistant deployment
Pega GenAI Coach is a licensed feature.
It is supported only when the Autopilot Service Base URL DSS is enabled. Therefore, you would need to have the appropriate licensing to use GenAI Coach.
You can find more details in the announcement on LinkedIn and other prerequisite information in related questions.
GenAI is avaliable for Community Edition?
GenAI not enabled in my trail version
Please go through pega documentation
Connecting to the generative AI provider in Pega Cloud
Pega GenAI Autopilot in application development
@ImranH37 Did you look at the resources?
Support Document:
Exception while using GenAI Coach: Error in assistant deployment
Pega GenAI Coach is a licensed feature.
It is supported only when the Autopilot Service Base URL DSS is enabled. Therefore, you would need to have the appropriate licensing to use GenAI Coach.
You can find more details in the announcement on LinkedIn and other prerequisite information in related questions.
GenAI is avaliable for Community Edition?
GenAI not enabled in my trail version
Please go through pega documentation
Connecting to the generative AI provider in Pega Cloud
Pega GenAI Autopilot in application development
If you have been licensed, you should be able to see AI suggestions after doing Toggle enablement in Dev Studio and by assigning API Key in App studio.
Connecting to the generative AI provider in Pega Cloud
Coforge
GB
@MarijeSchillern Yes All the GEN AI features are working except GEN AI coach
Accepted Solution
Updated: 10 Mar 2025 11:02 EDT
Pegasystems Inc.
GB
@ImranH37please provide all screenshots showing the troubleshooting steps you've undertaken, in the exact order of suggestion we made above.
- What AI feature are working?
- Note that Community Edition does provide general AI functionality, but only *some* feature - see LinkedIn info.
- Date you obtained the special GenAI Coach license from your AE.
- pgvector DB installation details
- My Pega installation of GenAI Coach licensed product
- Dev Studio configuration
- App Studio configuration
- Autopilot Service Base URL DSS
- Symptoms of Coach 'not working'
etc
My suggestion to you is to contact the PegaLABS team, obtain a license and use the GenAI Coach there instead.