Question
Self
US
Last activity: 20 Nov 2024 13:17 EST
Unable to use Pega GenAI Coach
After Pega's latest update, I am not able to add a GenAI Coach to my UI. I am using version Pega Infinity '24.2. Initially when I had added the Coach widget, it had worked fine. There seems to have been an update in the Coach widget because I get a warning message that the coach widget is deprecated. When I use the new Coach widget, I am getting an error message "Error while deploying the assistant". Is there any setting which I am missing?
Pegasystems Inc.
CA
To access Pega GenAI in Pega Cloud, you must complete the required onboarding process. For more information, see Enabling GenAI in Pega Cloud. If you attempt to make use of Pega GenAI on Pega Cloud without the required access, the system returns an error.
https://docs.pega.com/bundle/pega-cloud/page/pega-cloud/pc/learning-about/genai-in-pega-cloud.html
Self
US
@RameshSangili The rest of the GenAI features are working. Moreover, GenAI Coach which is deprecated now, is also working. GenAI is enabled in the cloud.