Posted: August 4, 2021
Last activity: January 26, 2022
Last activity: 26 Jan 2022 8:14 EST
Fwd emails does not create cases
We have some wierd behaviours of Email listeners., when we received a Forwarded email Pega does not create a Case and the same email, if you send as separate email Pega Creates a case, not sure whether it is a Product issue or any configuration issue in Pega.
***Edited by Moderator: Pooja Gadige to add platform capability tag***