Question
T-Systems International GMBH
DE
Last activity: 29 Aug 2017 9:29 EDT
Filename with Turkish Characters fails with upload error
Hi Team,
There is an article regarding the issue "Filename with Turkish Characters fails with upload error" and there is an hotfix provided for the same but its for Pega 7.1.7 version.
Currently, we are using PEGA 7.2.2 version where we are unable to request the same hotfix HFix-30919 for the product version 7.2.2.
Could you please suggest the approach to get the respective hotfix for the right Product version.
Reference: PDN articles
https://collaborate.pega.com/question/filename-turkish-characters-fails-upload-error
https://collaborate.pega.com/question/javalangstringindexoutofboundsexception
Thanks in advance.
***Updated by moderator: Lochan to add SR Details***
Accepted Solution
Pegasystems Inc.
IN
Hello!
On reviewing the corresponding SR, we see that it has been resolved. SA-42621 was created as a result of the investigation. Please reference that if you have the same question.
Thank you,
Pegasystems Inc.
IN
Hi Rajasekhar,
This particular bug is resolved in Pega 7.3 release and it seems you need an hotfix for the Pega 7.2.2 too . Please raise an SR with GCS by mentioning the particular hfix given for 7.1.7 so that it will be easy for him to co-relate the things. I am not sure whether there is already a hotfix for 7.2.2 or not but the bug is fixed in 7.3.
The respective GCS engineer will help you out to get the hotfix. So do not raise the SR with request of existing hotfix instead raise it with Product Defect.
Thank you
Pegasystems Inc.
IN
Hi Rajasekar,
Do let us know the SR number once you create it so that we could track it through this post.
Regards,
Pegasystems Inc.
IN
Thanks Rajasekhar,
I've updated the original post above and added an internal note on the SR for the Engineer's attention.
Regards,
Accepted Solution
Pegasystems Inc.
IN
Hello!
On reviewing the corresponding SR, we see that it has been resolved. SA-42621 was created as a result of the investigation. Please reference that if you have the same question.
Thank you,