We are upgrading from Pega 6.2 SP2 to Pega 7.2.2 and this is done successfully.

We are also upgrading CPM 6.2 to CPM 7.2.2. To do this we have installed PegaCRM_722.jar and this part also done successfully.

After the upgradation, we are now alligning the ruleset stack and found out PegaCARD ruleset not upgrdaed. Thats why we are installing PegaCSFS_722.jar. PegaCARD is already integraded with Pega Customer Service for Financial Services(PegaCSFS). Before installing PegaCSFS_722.jar, we have installed PegaSCM_721.jar and this step done successfully.

Now we are installing PegaCSFS_722.jar and facing problem. In the log we found following exception...

2017-07-18 13:18:28,415 [l-threads-266991530)] [ STANDARD] [ ] [ AppXXX:02.01.01] (ga_importexport_pximportexport) ERROR islar25 - ImportArchive: Encountered the following error: A problem occurred.

com.pega.pegarules.pub.PRException: A problem occurred.

From: (B64B414D82C43FFB568CD944C7C10FBB6)

at com.pega.pegarules.deploy.internal.loaders.SaverLoader.importContents(SaverLoader.java:467)

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Caused by: java.lang.IllegalStateException: Encountered class PegaFS-SCM-Work-Research with a null definition

at com.pega.pegarules.data.internal.dictionary.ClassMapImpl$6.next(ClassMapImpl.java:5863)