Question
Capgemini
IN
Last activity: 9 Jan 2025 11:10 EST
Explore data is showing mismatch data
We are using Pega Infinity '23.1.3 version. When we launch a insight from Explore data using app studio it showing number of records as 5000+ but when launched from user or manager portal the number of records shown is 2000+. We also saw that even the records are not present as we wanted to confirm if we are missing any data as the count is showing "+" at the end.
Anyone has experience any such issues and have been able to resolve it ?
Accepted Solution
Updated: 9 Jan 2025 11:10 EST
Pegasystems Inc.
CA
Pegasystems Inc.
GB
@sionimallik6 The difference in record counts when launching insights from Explore Data in App Studio versus the user or manager portal may be due to the system's configuration settings. Specifically the maximum number of records that can be exported or displayed might be limited by the application settings such as the 'pyExportMaxRecords' setting. Additionally the report definition backing the Data Page used in Explore Data may also impose limits on the number of results returned. To resolve this you may need to check and adjust these settings accordingly.
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Ask the Expert - Reporting: Explore Data and Insights with Meghan Atkins and Siddu Adusumalli
Accepted Solution
Updated: 9 Jan 2025 11:10 EST
Pegasystems Inc.
CA
I hope you can enable DB trace in the Tracer and check the parameters in the query. This will help you to isolate if there any extra filters applied on App Studio vs User/Manager portal.
Thanks,
Ramesh
@sionimallik6
I hope you can enable DB trace in the Tracer and check the parameters in the query. This will help you to isolate if there any extra filters applied on App Studio vs User/Manager portal.
Thanks,
Ramesh