Question
Vodafone Bilgi Ve Iletisim Hizmetleri A S
TR
Last activity: 6 Mar 2018 5:07 EST
Executable-ClassNameMissing GetNextWork
Hi,
I am using OOTB section which has getnextwork. Before it worked, but now it does not work. When I look logs there is a this error: Executable-ClassNameMissing GetNextWork
When I click nextgetwork system returns attached screen.
thanks.
Pegasystems Inc.
US
Hi,
It would be much better if you share the complete stack of the errors which could give us much more information about the issue.
Regards
Mahesh
Vodafone Bilgi Ve Iletisim Hizmetleri A S
TR
log says just this "Executable-ClassNameMissing GetNextWork ". When I trace the activity getnextwork. step 24 is not executed. but there is no error. It worked before I dont understand why it did not work.
Pegasystems Inc.
US
Can you let us know the Pega version which you use and share the tracer log if possible for your usecase so that we can have a look at it.
Vodafone Bilgi Ve Iletisim Hizmetleri A S
TR
Pega version is 7.2.2. this box is OOTB which name is pyCSSubmitHeader. It is using for applicationoverlay when strategy designer click on it.It is also working in other environments. tracer logs does not help because there is no error.
SANTANDER
GB
After checking the trace, The problem seems to be with the workpool being not defined while calling getnextwork action . So I set the access group Work Pool to "RevisionManagement-Work", There is no error any more hurrah ! . But it is returning "Revision" Object . Ideally I would like the "Change Request" Object to be returned. May be its the expected behavior as I am logged in as Revision Manager instead of Strategy Designer.
Pegasystems Inc.
IN
Work pool not setting correctly seems to be an issue. You are right, GetNextWork pulled revision work as revision manager can work on revision.
SANTANDER
GB
You are right MANNM1 , I get the revision as next work when logged in as RM (Revision Manager),
But the purpose of the next work button there is to pull the next "CR (Change Request)". For that , You need to be logged in as the Strategy Designer.
Hope this helps,
MikeMiracle