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Gomerilk Member since 2017 26 posts
Vodafone Bilgi Ve Iletisim Hizmetleri A S
Posted: Jan 25, 2018
Last activity: Mar 6, 2018
Closed

Executable-ClassNameMissing GetNextWork

Hi,

I am using OOTB section which has getnextwork. Before it worked, but now it does not work. When I look logs there is a this error: Executable-ClassNameMissing GetNextWork

When I click nextgetwork system returns attached screen.

thanks.

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Decision Management

Posted: 7 years ago

log says just this "Executable-ClassNameMissing GetNextWork ". When I trace the activity getnextwork. step 24 is not executed. but there is no error. It worked before I dont understand why it did not work.

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Posted: 7 years ago

Pega version is 7.2.2. this box is OOTB which name is pyCSSubmitHeader. It is using for applicationoverlay when strategy designer click on it.It is also working in other environments. tracer logs does not help because there is no error.

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Posted: 7 years ago

After checking the trace, The problem seems to be with the workpool being not defined while calling getnextwork action . So I  set the access group Work Pool to "RevisionManagement-Work", There is no error any more hurrah ! . But it is returning "Revision" Object . Ideally I would like the "Change Request" Object to be returned.  May be its the expected behavior as I am logged in as Revision Manager instead of Strategy Designer.

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Posted: 7 years ago

You are right MANNM1 , I get the revision as next work when logged in as RM (Revision Manager),

But the purpose of the next work button there is to pull the next "CR (Change Request)". For that , You need to be logged in as the Strategy Designer. 

Hope this helps,

MikeMiracle

 

 

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