Error when register VM(Robot) - InternalServerError(500)
We currently installed pega platform 7.3.1 personal edition with Robot Manager version 4
I am receiving the following error msg when register bot, and runtime will shutdown.
Registering Robot - Name: 'TESTWVAPPI01474', Queue: 'Online Maintanence', Auth Mode: ServerAuthenticationMode.
Failed to register Robot - Name: 'TESTWVAPPI01474', Queue: 'Online Maintanence'
Error requesting data from Pega. http://myhost.com/prweb/PRRestService/robotics/v1/register
Code: InternalServerError(500), Content: System.Threading.Tasks.Task`1[System.String]
RoboticsService.RegisterRobot - Failed to register robot.
RPA mode is enabled, but robot failed to register. Runtime will shutdown.
I believe everything has been set up correctly. if you have any idea for this issue will be great appreciate
***Edited by Moderator Marissa to update categories; update SR Details***