Question

SRINSOFT Technologies
IN
Last activity: 10 Feb 2021 13:37 EST
Robot start failed. Timeout waiting for robot to register.
We have configured 2 Robots which were up and running. We stopped then started but Robots are not getting started.
Tried starting from Robot manager and VM.
getting below message message in audit.
START failed for Robot: Timeout waiting for robot to register.
I see below messages in Pega.ProductLoader:
INFO | 2021-01-22 01:36:22.995 PM | 1 | 6372 | Product Loader | Starting Package Downloader - 'C:\Program Files (x86)\Pegasystems\Pega Robot Runtime\Pega.PackageDownloader.exe' INFO | 2021-01-22 01:36:25.073 PM | 1 | 6372 | Product Loader | No package manifests returned. Loader will exit without loading Runtime INFO | 2021-01-22 01:36:25.073 PM | 1 | 6372 | Product Loader | Suppressing no package dialog, ShowNoPackageDialog setting is false. WARN | 2021-01-22 01:36:25.073 PM | 1 | 6372 | Product Loader | Load was NOT successful
Any idea on this issue?
Regards,
Sudheer Prakash
We have configured 2 Robots which were up and running. We stopped then started but Robots are not getting started.
Tried starting from Robot manager and VM.
getting below message message in audit.
START failed for Robot: Timeout waiting for robot to register.
I see below messages in Pega.ProductLoader:
INFO | 2021-01-22 01:36:22.995 PM | 1 | 6372 | Product Loader | Starting Package Downloader - 'C:\Program Files (x86)\Pegasystems\Pega Robot Runtime\Pega.PackageDownloader.exe' INFO | 2021-01-22 01:36:25.073 PM | 1 | 6372 | Product Loader | No package manifests returned. Loader will exit without loading Runtime INFO | 2021-01-22 01:36:25.073 PM | 1 | 6372 | Product Loader | Suppressing no package dialog, ShowNoPackageDialog setting is false. WARN | 2021-01-22 01:36:25.073 PM | 1 | 6372 | Product Loader | Load was NOT successful
Any idea on this issue?
Regards,
Sudheer Prakash
***Edited by Moderator Kayla to update Platform Capability tags****