Hi

 You are trying to save a stale record

Hello,

I thought it was a record on the screen which has been flagged as "not refreshed" since last update but I might be wrong.

I guess it depends on the context as well. Can you explain a bit more your scenario.

hi Gurleen.

As per my knowledge , when we have done some changes in record and without saving it,we are trying to save the case or refresh the case ,the error comes stale record this is because we have to refresh the changes we made in the any rule,so that it reflects in our case.

Let us consider an example, Suppose we have opened a process in a case and made some changes in the flow ,without saving the changes in flow ,we try to save it in case, error comes record is stale which means the changes made in the flow has to saved and refreshed before saving it in case.