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Question

 jagadeesh mallineni (jagadeeshm2569)
cisco

cisco
US
jagadeeshm2569 Member since 2015 2 posts
cisco
Posted: Oct 19, 2017
Last activity: Apr 6, 2018
Posted: 19 Oct 2017 13:47 EDT
Last activity: 6 Apr 2018 19:26 EDT
Closed

Environment Comparison Tool not responding

Hi Team,

​Unable to Use the Environment comparision Tool. After adding the DB configurations I don't see any response. even test connection is also not working. please help me on this.

Thank you!

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Updates

Posted: 7 years ago
Posted: 23 Oct 2017 1:48 EDT
Chinmaya Hegde (ChinmayaHegde)
PEGA
Senior Principal Cloud Development Engineer
Pegasystems Inc.
IN

Hi Jagadeesh,

After running ECT, folder would be created in the <YOUR_PATH>\comparison_tool\logs. This folder contains a file called comparison_log which would contain all the errors, warnings and other logs generated during running the application. Please refer this log file to debug the issue. 

Regards,

Chinmaya Hegde

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