Question
Royal Bank of Canada
CA
Last activity: 8 Feb 2022 13:06 EST
Email account association with work object
Hi All,
Pega removed the email account configuration wizard so now we can't create an email account linked to a work pool. So, my question is what does it mean? We have to update the default email account and use it? I created an email account with the same ID as my work pool and it is working fine so we can just create an email account with work pool ID going forward?
Also, if I want to use any different email account other than default and work pool one where can I specify it before sending an email?
Could you please help me with this? Thank you
-Durga Prasad
Accepted Solution
Updated: 8 Feb 2022 13:06 EST
Areteans
AU
Yes, workpool email account works. Also, if you want to create your own email account and use it in case processing then you can do that too by just setting that email account name in param.EmailAccount param and calling sendSimpleEmail activity.
Please check SendSimpleEmail, and you can create your own wrapper activity/DT over it.
SendSimpleEmail activity uses the email account passed and then sends outbound email with a given email account.
Thanks,
Sid
Royal Bank of Canada
CA
@SiddhantJivane Hi Sid, Thank you very much for your reply. I got it now.