I want to route to operator worklist dynamically based on property reference. I have selected Operator in route of assignment and gave property reference of pworkpage where I store operator details. But its failing with invalid operatorID instance. I have checked in help article below which supports this options but still not working. Could any one help me to achieive this.
@Ujjwal, If you look into the attachments shared by Gopal above he is using Route to Operator and trying to provide the operator user identifier value dynamically through the property. By the way i had not tried with the Route to Custom>Worklist way to confirm you whether it will work that way or not.
Posted: 5 years ago
Posted: 7 Nov 2017 1:19 EST
Ujjwal Kumar Shukla (UjjwalShukla_GCS)
Senior Manager, Technical Support