Disable one of the health checks in ping monitoring service
Hello, I need to disable one of the checks in the ping monitoring service, in particular this one:
{
"last_reported_time": "2023-11-29T06:01:27.071Z",
"test_name": "N_CriticalErrorNotification",
"status": "failure"
},
I read the documentation here: https://support.pega.com/support-doc/pega-ping-service-faqs?#default-settings-monitor-node-health It says that checks can be disabled by the Dynamic System Settings "monitor/health/disableChecks", but the documentation does really not specify how to use it.
- What is the Owning Ruleset when I create the DSS? Pega-Engine?
- The Setting Purpose is just "monitor/health/disableChecks" or should I add prconfig at the beginning and default at the end? Or include, somehow, also the name of the test?
- What value should I insert? Is it boolan, a text with a comma separated list of test?
Thank you for your help Filippo
Accepted Solution
Updated: 9 Jan 2024 11:02 EST
Pegasystems Inc.
GB
In Pega Platform version 8.6.1, the Pega Ping service runs health checks asynchronously and periodically. However, there is no out-of-the-box feature to disable a specific check in the ping service. The ping service is designed to provide a comprehensive health check of the system, and disabling a specific check might not provide an accurate representation of the system's health. If you need to customize the health checks, it would require custom development and is not recommended.
If you want to temporarily disable the healthcheck for stalethread you can use the below setting.
Owning Ruleset: Pega-Engine
Setting Purpose: monitor/health/disableChecks
Value: StaleThreadHealthCheck
Restart the server after the DSS change.
⚠ This is a GenAI-powered tool. All generated answers require validation against the provided references.
Health probe end point for Pega required
If either of you still need help I would suggest that you log a support incident via the MSP.
Pegasystems Inc.
GB
Religent Systems Pvt Ltd
IN
If your queries solved, could you please let me know the answers for your queries.
Thanks,
Ajay
Accepted Solution
Updated: 9 Jan 2024 11:02 EST
Pegasystems Inc.
GB
In Pega Platform version 8.6.1, the Pega Ping service runs health checks asynchronously and periodically. However, there is no out-of-the-box feature to disable a specific check in the ping service. The ping service is designed to provide a comprehensive health check of the system, and disabling a specific check might not provide an accurate representation of the system's health. If you need to customize the health checks, it would require custom development and is not recommended.
If you want to temporarily disable the healthcheck for stalethread you can use the below setting.
Owning Ruleset: Pega-Engine
Setting Purpose: monitor/health/disableChecks
Value: StaleThreadHealthCheck
Restart the server after the DSS change.
⚠ This is a GenAI-powered tool. All generated answers require validation against the provided references.
Health probe end point for Pega required
If either of you still need help I would suggest that you log a support incident via the MSP.
Realvalue Consulting
IT
@MarijeSchillern Thank you for your answer.
Religent Systems Pvt Ltd
IN
@MarijeSchillern , thank you.