Is there a PING service for the Chat Server?
Our Admin team wants to know if there is a ping service for the chat server to poll the chat server and perform a health check. We tried to use the provision url, however since it needs credentials we cannot perform http status 200 check on this url. Any suggestions?
***Edited by Moderator Marissa to update SR Details***
Accepted Solution
We don't set any caching headers for browser, but if the browser is by default caching the static files, you can try the following route:
https://<chatServerHostName>/company/<CompanyToken>/settings
This above request will not be cached as its not a file.
Let me know if this works for you.
Although we don't have a dedicated URL for heartbeat, you can use the following URL as a heartbeat:
https://<CHAT Server URL>/scripts/loaders/chatLoader.js
This returns a small javascript file and a consistent 200 OK response, as long as the chat server is up.
Accepted Solution
We don't set any caching headers for browser, but if the browser is by default caching the static files, you can try the following route:
https://<chatServerHostName>/company/<CompanyToken>/settings
This above request will not be cached as its not a file.
Let me know if this works for you.