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Difference between Event and Event type in Context weighting
Hi,
In NBA designer ->Arbitration tab i can provide context weighting in a key value pair to increase or decrease weightage of proposition from specified issue/group.
My question is when to use 'Event' and when to use 'Event Type' as the Key in the context weigh drop sown?
We are receiving some event and based on that we need to increase weightage for proposition corresponding to retention issue. So which option i should select Event or Event type?
Victor
Posted: 3 years ago
PEGA
Pegasystems Inc.
US
Hi @victor, you should use Event if you have a specific event which you want to upweight an Issue/Group. EventType would support a more generic use-case where several events all with the same EventType cause upweighting.
Seth