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Verizon
IN
Posted: June 23, 2021
Last activity: July 13, 2021
Last activity: 13 Jul 2021 7:32 EDT
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Difference between Interaction history and interaction stream
I need to create a new IH summary. I already have IH data. What is the difference between selecting IH Stream and IH History? When should I use IH summary vs IH stream?
***Edited by Moderator Marissa to update Platform Capability tags***