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 Gayathri Ganesan (GayathriPersonalAC) Pega Decisioning and Marketing Developer

US
GayathriPersonalAC Member since 2013 2 posts
Posted: September 2, 2020
Last activity: September 3, 2020
Posted: 2 Sep 2020 13:23 EDT
Last activity: 3 Sep 2020 0:36 EDT
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Interaction history retrieval using a different subjectid Column (consumer id)

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I am aware that the Interaction history components imports the results stored in Interaction History table for a subject ID. 

Is it possible to modify the key from subject id to something other identifier column(again related to the customer only). Eg- customerid.

Pega Decision Strategy Manager 7.3.1 Decision Management Other Industry
Posted: 2 years ago
Posted: 3 Sep 2020 0:36 EDT
Girish Kamath (kamag) PEGA Software Architect, Decisioning Operations
Pegasystems Inc.
IN
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Hi,

Strategy execution is ultimately at a unique customer level which is identified by pySubjectID. I don't think it is possible to modify that.

Curiously though, could you please describe your use case? What is it that requires IH to be queried using something other than pySubjectID?

~Thanks,

Girish

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