Skip to main content

This content is closed to future replies and is no longer being maintained or updated.
Links may no longer function. If you have a similar request, please write a new post.

Question

1
Replies
49
Views
 Gayathri Ganesan (GayathriPersonalAC) Ford Motor Company Pega Decisioning and Marketing Developer
Ford Motor Company
US
GayathriPersonalAC Member since 2013 2 posts
Ford Motor Company
Posted: September 2, 2020
Last activity: September 3, 2020
Posted: 2 Sep 2020 13:23 EDT
Last activity: 3 Sep 2020 0:36 EDT
Closed

Interaction history retrieval using a different subjectid Column (consumer id)

Report

I am aware that the Interaction history components imports the results stored in Interaction History table for a subject ID. 

Is it possible to modify the key from subject id to something other identifier column(again related to the customer only). Eg- customerid.

Pega Decision Strategy Manager 7.3.1 Decision Management Other Industry
Posted: 2 years ago
Posted: 3 Sep 2020 0:36 EDT
Girish Kamath (kamag) PEGA Software Architect, Decisioning Operations
Pegasystems Inc.
IN
Report

Hi,

Strategy execution is ultimately at a unique customer level which is identified by pySubjectID. I don't think it is possible to modify that.

Curiously though, could you please describe your use case? What is it that requires IH to be queried using something other than pySubjectID?

~Thanks,

Girish

We'd prefer it if you saw us at our best.

Pega Collaboration Center has detected you are using a browser which may prevent you from experiencing the site as intended. To improve your experience, please update your browser.

Close Deprecation Notice