You are creating a case type to process job application for large corporation. Job application for security position require physical assessment in additional to the standard before or after the background check.
How do you configure a case type lo achieve the required behavior?
1) Create a process for the physical assessment that is parallel to the background check process.
2) Create a process on one stage for the background check and a process on another stage for the physical assessment.
Please provide the most appropriate answer. Thanks.