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 Shreyas S P (ShreyasS8277) Cognizant Technology Solutions India PVT Ltd
Cognizant Technology Solutions India PVT Ltd
IN
ShreyasS8277 Member since 2020 5 posts
Cognizant Technology Solutions India PVT Ltd
Posted: April 8, 2020
Last activity: April 12, 2020
Posted: 8 Apr 2020 4:01 EDT
Last activity: 12 Apr 2020 11:57 EDT
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Creating case

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Hello,

Please i want to create or update a case type,from explorer panel,i receive this message :

Case Types cannot be added or modified while in a Pega- workpool

 

Please how can i resolve this problem

 

Thanks

Pega Academy
Posted: 2 years ago
Posted: 8 Apr 2020 4:32 EDT
Marc Lasserre (MarcLasserre_GCS) PEGA Technical Account Manager
Pegasystems Inc.
FR
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Hello,

I'm confused, are you using DEV or APP studio? Can you add a screen shot.

 
Posted: 2 years ago
Posted: 8 Apr 2020 4:47 EDT
Shreyas S P (ShreyasS8277) Cognizant Technology Solutions India PVT Ltd
Cognizant Technology Solutions India PVT Ltd
IN
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I am using dev studio 

Added screenshot for your reference

Thanks
Posted: 2 years ago
Posted: 12 Apr 2020 11:57 EDT
Suman Kumar Bhowmick (SumanKumar) PEGA Senior Product Manager, Low-Code
Pegasystems Inc.
IN
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Hi Shreyas,

I think you are on Pega Platfrom app. You won't be able to create/update any thing in this app. Please create an application if you have not already and switch to that application. 

Here is how you can create an application: https://community.pega.com/knowledgebase/articles/implementation-methodology-and-dco/creating-applications-new-application-wizard

 

Regards,

Suman

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