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Question

 kapil chandak (Medicalmutual)
medical mutual

medical mutual
US
Medicalmutual Member since 2015 3 posts
medical mutual
Posted: Jul 9, 2015
Last activity: Jul 21, 2017
Posted: 9 Jul 2015 10:24 EDT
Last activity: 21 Jul 2017 10:35 EDT
Closed

CPMHC Open in process status service Intent in a single Composite Tab.


Hello ,

Need an advice to design a requirement which require opening the in process status service Intent in a single composite tab instead of opening the same service Intent in multiple tabs.

Any design suggestion will be helpful its CPMHC and working in 6.3 SP1.

Thanks.

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Pega Customer Service

Posted: 9 years ago
Posted: 23 Jul 2015 7:54 EDT
Goutham Parcha (parcg)
PEGA
Vice President, Application Development
Pegasystems Inc.
IN

Ability to launch duplicate service processes from the Driver menu can be controlled via Application Settings property 'AllowDuplicateTasksOpen' to False in CAApplicationSettings map value. Let us know if this works.

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Posted: 9 years ago
Posted: 23 Jul 2015 16:02 EDT
kapil chandak (Medicalmutual)
medical mutual

medical mutual
US

Thanks for the pointer but now if I open the service Item from review harness and go to driver menu again I get another service item.

So currently the above fix works well if you try to open item from Driver menu but when I create one and try to open and process from review harness from any  location in the composite and go to driver menu it allows to open a new service intent.

Thanks.

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