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Ishara Derek Member since 2015 17 posts
Virtusa
Posted: Jan 27, 2021
Last activity: Aug 7, 2023
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Converting Existing Standard Agent to Queue Processor

1. Is it possible to Convert Standard Agents to Queue Processor introduced in Pega 8.

2. Is there any material which I can use to follow when converting Standard Agents to Queue Processor. 

3. Existing Standard Agents has Separate Queue for Agent Table for each Standard Agent. We need to use the specific Queue Table for each Agent when converting to Queue Processor.

 

***Edited by Moderator Marissa to update Platform Capability tags****
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Pega Platform 8.5.2
Enterprise Application Development
System Administration
Updates
Healthcare and Life Sciences
Senior System Architect

Posted: 4 years ago

@Ishara Derek

 

1. Is it possible to Convert Standard Agents to Queue Processor introduced in Pega 8.

yes. manually can be converted

2. Is there any material which I can use to follow when converting Standard Agents to Queue Processor. 

Please follow the below reference materials.

https://community.pega.com/knowledgebase/articles/system-administration/84/queue-processor-rules

https://community.pega.com/knowledgebase/articles/system-administration/84/replacing-agent-queue-processor-rule-delayed-messages

https://community.pega.com/knowledgebase/articles/system-administration/84/replacing-agent-queue-processor-rule-real-time-messages

Thanks

3. Existing Standard Agents has Separate Queue for Agent Table for each Standard Agent. We need to use the specific Queue Table for each Agent when converting to Queue Processor.

yes

 

Thanks

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