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Question

 Jaikumar Rajendran (JaikumarR1777)
Oversea-Chinese Banking Corporation Ltd
Jaikumar Rajendran
Oversea-Chinese Banking Corporation Ltd
SG
JaikumarR1777 Member since 2020 8 posts
Oversea-Chinese Banking Corporation Ltd
Posted: Jan 28, 2021
Last activity: Aug 7, 2023
Posted: 28 Jan 2021 4:32 EST
Last activity: 7 Aug 2023 10:34 EDT
Closed

Agent to Queue Processor

Hi,

Currently we are upgrading from 7.1.7 to Pega 8.3. Understand that starting from Pega 8 agents are replaced with Queue Processor & Job Scheduler.

Will the existing agent rules work after upgrade or do we need to transform all the existing agents to Queue Processors and Job Scheduler.

Request your advice please

***Edited by Moderator: Pooja Gadige to add platform capability tag***
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Case Management
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Senior System Architect

Posted: 4 years ago
Posted: 28 Jan 2021 5:37 EST
Panimozhipavai Thirunavukkarasu (thirp)
Pegasystems Inc.
Sr. Service Assurance Advisor Specialist
Pegasystems Inc.
IN

@JaikumarR1777

This has to be converted manually. Please follow the below reference materials.

https://community.pega.com/knowledgebase/articles/system-administration/84/queue-processor-rules

https://community.pega.com/knowledgebase/articles/system-administration/84/replacing-agent-queue-processor-rule-delayed-messages

https://community.pega.com/knowledgebase/articles/system-administration/84/replacing-agent-queue-processor-rule-real-time-messages

Thanks

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Posted: 4 years ago
Posted: 1 Feb 2021 2:35 EST
Jaikumar Rajendran (JaikumarR1777)
Oversea-Chinese Banking Corporation Ltd
Jaikumar Rajendran
Oversea-Chinese Banking Corporation Ltd
SG

@Saikat_Chakrabortty, @thirp 

 

Thanks for the response. After migration we will stop the existing agents running in application and create new queue processor and job scheduler.

Are you aware of any other rules like this deprecated in 8.x for which the same type to action to be taken.

Thanks

Jai

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