Question

Infosys
BE
Posted: Feb 9, 2018
Last activity: Feb 13, 2018
Last activity: 13 Feb 2018 7:17 EST
Closed
Conference in chat
Can an agent take another agent in conference so that three people can perform the chat interactions( 2 agents and 1 customer).
Does Pega chat has the feature for the same.
***Edited by moderator, Maryrita: moved to Product Support from Applications***