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Question

 prasanth kumar (prasanthk6861)
virtusa

virtusa
IN
prasanthk6861 Member since 2015 36 posts
virtusa
Posted: May 31, 2016
Last activity: Jun 1, 2016
Posted: 31 May 2016 0:26 EDT
Last activity: 1 Jun 2016 6:12 EDT
Closed

chat application

I have to design a chat application in Pega

Can you suggest me the approach - how to do it??

Message was edited by: Lochan to add Category

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Pega Customer Service

Posted: 8 years ago
Posted: 31 May 2016 5:03 EDT
DurgadaVijayakumar (LochanaDurgadavijayakumar)

Hi Prashanth,

There is a page on PegaCHAT in the PDN at https://collaborate.pega.com/question/pegachat-ux-changes.  The implementation guide for PegaCHAT, which is available if you scroll down on the page, should help to answer some of your questions about configuration.


I got this information for another discussion thread here: PegaSystems CHAT server


Regards,

Lochan  |  Online Community Moderator  |  Pegasystems Inc.

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Posted: 8 years ago
Posted: 1 Jun 2016 6:12 EDT
Santanu Bhattacherjee (Santanu) Senior Manager, Cloud Engineering, Management Plane Services
Pegasystems Inc.
IN

Hi

Please try to use PegaChat or Lync in your application.

Refer the below articles for details on this :

https://collaborate.pega.com/discussion/configure-pega-chat-cs

https://pdn.pega.com/community/pega-exchange/pega-integration-microsoft-lync

https://docs-previous.pega.com/pega-integration-microsoft-lync-datasheet

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