Posted: 4 weeks 1 day ago
Last activity: 1 week 1 day ago
Last activity: 25 May 2023 5:47 EDT
To change the case status after the case went to manager To-Do list
after user filled the details in the form and click on submit the case will move out of the user basket to the next stage there it will wait for the managers approval before the case is approved by the manager it will be in pending state, now if the user want to withdraw the case by clicking on the withdraw button he should be able to do it. How can i do that?
Even changing the case status will help.
***Edited by Moderator Marissa to add Capability tags***