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Question

 Shailesh Shukla (ShaileshS6040)
TCS
Pega SystemAdministrator
TCS
US
ShaileshS6040 Member since 2017 1 post
TCS
Posted: Aug 14, 2020
Last activity: Aug 17, 2020
Posted: 14 Aug 2020 16:01 EDT
Last activity: 17 Aug 2020 4:27 EDT
Closed

Cases going to Broken queue with unhandled exception

I m getting below error and Cases going to Broken queue with unhandled exception.These missing rules are from the Pega Decision Management Demo application and are not expected to be loaded.  I'm working to see if those errors are a side-effect or if they're contributing to broken cases.

 

2020-08-10 09:17:04,931 [ WebContainer : 19] [TABTHREAD5] [ ] [SForMyQWrapper:01.01] (nal.CacheDataToCandidateMapper) WARN xyz.com|rf5f0-1bdc-snat.cdc.abc.com Proprietary information hidden - Unable to load RULE-OBJ-CASETYPE DMORG-DMSAMPLE-WORK-CREDITRISKRECOMMENDATION PYDEFAULT #20150617T113306.385 GMT due to Database-BadClassDef DMOrg-DMSample-Work-CreditRiskRecommendation; This may cause the wrong rule to run during rule execution.

2020-08-10 09:17:04,931 [   WebContainer : 19] [TABTHREAD5] [                    ] [SForMyQWrapper:01.01] (nal.CacheDataToCandidateMapper) WARN  xyz.com|rf5f0-1bdc-snat.cdc.abc.com Proprietary information hidden - Unable to load RULE-OBJ-CASETYPE DMORG-DMSAMPLE-WORK-CREDITRISKRECOMMENDATION PYDEFAULT #20150617T113306.385 GMT due to Database-BadClassDef    DMOrg-DMSample-Work-CreditRiskRecommendation; This may cause the wrong rule to run during rule execution.

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I m getting below error and Cases going to Broken queue with unhandled exception.These missing rules are from the Pega Decision Management Demo application and are not expected to be loaded.  I'm working to see if those errors are a side-effect or if they're contributing to broken cases.

 

2020-08-10 09:17:04,931 [ WebContainer : 19] [TABTHREAD5] [ ] [SForMyQWrapper:01.01] (nal.CacheDataToCandidateMapper) WARN xyz.com|rf5f0-1bdc-snat.cdc.abc.com Proprietary information hidden - Unable to load RULE-OBJ-CASETYPE DMORG-DMSAMPLE-WORK-CREDITRISKRECOMMENDATION PYDEFAULT #20150617T113306.385 GMT due to Database-BadClassDef DMOrg-DMSample-Work-CreditRiskRecommendation; This may cause the wrong rule to run during rule execution.

2020-08-10 09:17:04,931 [   WebContainer : 19] [TABTHREAD5] [                    ] [SForMyQWrapper:01.01] (nal.CacheDataToCandidateMapper) WARN  xyz.com|rf5f0-1bdc-snat.cdc.abc.com Proprietary information hidden - Unable to load RULE-OBJ-CASETYPE DMORG-DMSAMPLE-WORK-CREDITRISKRECOMMENDATION PYDEFAULT #20150617T113306.385 GMT due to Database-BadClassDef    DMOrg-DMSample-Work-CreditRiskRecommendation; This may cause the wrong rule to run during rule execution.

9:17:04.931 AM     2020-08-10 09:17:04,931 [   WebContainer : 19] [TABTHREAD5] [                    ] [SForMyQWrapper:01.01] (nal.CacheDataToCandidateMapper) WARN  xyz.com|rf5f0-1bdc-snat.cdc.abc.com Proprietary information hidden - Unable to load RULE-OBJ-CASETYPE DMORG-DMSAMPLE-WORK-CREDITLIMITAPPLICATION PYDEFAULT #20150617T113306.091 GMT due to Database-BadClassDef    DMOrg-DMSample-Work-CreditLimitApplication; This may cause the wrong rule to run during rule execution.

8/10/20 9:17:03.152 AM     2020-08-10 09:17:03,152 [   WebContainer : 19] [TABTHREAD5] [                    ] [SForMyQWrapper:01.01] (nal.CacheDataToCandidateMapper) WARN  xyz.com|rf5f0-1bdc-snat.cdc.abc.com Proprietary information hidden - Unable to load RULE-OBJ-CASETYPE DMORG-DMSAMPLE-WORK-CREDITRISKRECOMMENDATION PYDEFAULT #20150617T113306.385 GMT due to Database-BadClassDef    DMOrg-DMSample-Work-CreditRiskRecommendation; This may cause the wrong rule to run during rule execution.

please guide.

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