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Question

 Adrian Wijaya (AdrianPrW)
KBRU

KBRU
ID
AdrianPrW Member since 2016 57 posts
KBRU
Posted: Jun 5, 2017
Last activity: Jun 5, 2017
Posted: 5 Jun 2017 22:06 EDT
Last activity: 5 Jun 2017 22:18 EDT
Closed

Cannot Click download button equal or more than two times

Hi all,

I have 3 button to download html stream as pdf using an activity.

when i click one of the 3 button one time pdf will be downloaded. If i click that button again, there is no action happen. If i click other button there is no action happen too. How Can I solve this?

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Low-Code App Development

Posted: 7 years ago
Posted: 5 Jun 2017 22:18 EDT
Mike Townsend (MikeTownsend_GCS) Director, Technical Support, Customer Service
Pegasystems Inc.
US

Hello,

I would start by using an HTTP debugger, like Fiddler, or one provided when you hit f12 in your browser. Then I would hit your buttons to see if the times there is no action taking place the client sends a request to the server. If it does, I would trace the case where it works and where it doesn't (assuming the request itself appears the same), to see what the server does differently. If the subsequent button clicks don't send a request to the server, I would look at the JavaScript that gets called on click to understand what should be happening and what actually is happening.

Thanks,
Mike

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