Question
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Evonsys
IN
Last activity: 30 Aug 2016 2:11 EDT
Candidate case - SAE 1 Course
Hi All,
I know about SLA and Deadlines and we have to configure such things. But what is the time that is assigned to us when we run a new case.
I have attached the photo in which the part i have highlighted with the red rectangle.
Thank You,
Dinesh Ponnusami.
***Updated by Moderator: Lochan. Removed user added helpme, FAQ and Ask the Expert Group tags. Apologies for confusion, shouldn't have been an end-user option***