I have a requirement where:

• A feedback screen should appear for users on their login screen.
• A Job Scheduler will pick eligible users and send PDF and reminder emails (SLA-like behavior).
• The feedback data should be stored in a table and displayed in reports.
• A PDF of the feedback should be generated and shown in an existing Inquiry screen.
• All of this should work without creating a Case Type.

My questions:

1. Is it feasible to achieve this entirely case-less in Pega?
2. What is the best approach for:
   • Generating and storing the PDF (without linking to pzInsKey)?
   • Implementing SLA-like reminders without a case?
3. Would using a Case Type simplify this compared to a case-less design?

Any best practices or design patterns for this scenario would be greatly appreciated.