Bundle offer in Real time channel
Hi,
In our current implementation we are planning to show bundle offer in real time inbound channel like web portal.
However, when i am going through the OOTB NBA framework strategy I couldn't find any bundle strategy for inbound channel,whereas 'Top offer or Bundle' strategy is available for outbound channel.
Is there any specific reason why Bundle strategy is not given for inbound realtime channel? or am i missing anything?
Victor
Pegasystems Inc.
US
It was not anticipated that there would be specific inbound requirements for bundle processing since this is typically handled by some type of bundle negotiation as used by NBAA or other custom UI.
However the channel processing strategies in the NBA Designer Framework are expected to be customized for any specific customer & channel requirements, and so can be adapted to use a similar type of bundle processing as has been implemented for outbound if required.