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Question

 Y V Surya Narayana (SuryaYanamandra)
Standard Charted
Pega Developer
Standard Charted
IN
SuryaYanamandra Member since 2016 43 posts
Standard Charted
Posted: Mar 12, 2020
Last activity: Mar 27, 2020
Posted: 12 Mar 2020 4:08 EDT
Last activity: 27 Mar 2020 8:47 EDT
Closed

BIX : While running extract rule getting Error like Inskey corrupted.

Hi, 

While running extract rule, getting failed - we are getting as blow attached files.

 

Kindly share your thoughts to overcome this.

 

Pega Version we are running the extract rule is 7.3.0

 

Regards,

Surya

 

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Posted: 4 years ago
Posted: 12 Mar 2020 8:11 EDT
Kranthi Kumar Gunda (gundk)
PEGA
Principal Engineer, Technical Support
Pegasystems Inc.
IN

Hi Surya,

Enable below loggers in debug mode. Reproduce the issue and check the BIX log file for more details about the error.

com.pega.pegarules.data.internal.access.ExtractImpl

com.pega.pegarules.data.internal.access.ExtractParameters

com.pega.pegarules.data.internal.access.DatabaseUtilsCommonImpl

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Posted: 4 years ago
Posted: 27 Mar 2020 8:47 EDT
Nandita Das (dasn1)
PEGA
Principal Engineer, Technical Support
Pegasystems Inc.
IN

Hi,

Could you please provide us BIX log by reproducing the scenario again after enabling the debug log suggested in the above post by gundk to investigate further.

Thank You,

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