Question
Republic services
US
Last activity: 27 Dec 2023 14:59 EST
In SLA inside split-for-each flow , assignment is always getting corrupted.
Hi Team, When the SLA is inside split-for-each flow, assignment is always getting corrupted. NewAssignPage is not getting created, case is getting stuck and is not moving forward. As soon as the assignment reaches SLA, the assignment is getting corrupted and is in routed to Broken Queue . Broken Queue Message: Caused by This assignment has been corrupted and processing cannot proceed.
Accepted Solution
Updated: 27 Dec 2023 14:59 EST
Republic services
US
@Anoop KrishnaIssue is happening when SLA is used in split for each. Accepted solution is to provide ResumeFlow in the escalation activity and run on pyWorkPage. It is bug at pega end.
Bits in Glass
IN
@sunanda0369 if SLA is not used in the assignment, is it working fine?
Just for a check, can you please set these properties on the pagelist.
Accepted Solution
Updated: 27 Dec 2023 14:59 EST
Republic services
US
@Anoop KrishnaIssue is happening when SLA is used in split for each. Accepted solution is to provide ResumeFlow in the escalation activity and run on pyWorkPage. It is bug at pega end.
Tekclan Software Solutions
IN
Hi @sunanda0369,
Are we using Newassignpage for any conditions?