Hi,

Currently, our application is running on Pega version 7.2.2, and we are planning to upgrade to Pega Infinity 24.1.2 next year. At present, all our background processing is managed using Agents, as is typical with Pega 7. However, with the upcoming upgrade, we are considering migrating our Agents to Queue Processors.

Could you please advise if there are any best practices within Pega for transitioning from Agents to Queue Processors? Additionally, based on the number of Agents we currently have, is there a recommended approach or standard for determining how many Queue Processors should be created?

Your guidance on this matter would be greatly appreciated.

Thank you in advance for your support.