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Question

 Saipriya Mussan (saipriyaM)
Padmasri Dr.B.V.Raju Institute of Technology
Saipriya Mussan
Padmasri Dr.B.V.Raju Institute of Technology
IN
saipriyaM Member since 2020 11 posts
Padmasri Dr.B.V.Raju Institute of Technology
Posted: May 22, 2024
Last activity: May 22, 2024
Posted: 22 May 2024 8:35 EDT
Last activity: 22 May 2024 8:50 EDT
Closed
Solved

Attachments

After I attached the documents to the case we are displaying them in the table with in the case, I'm unable to see them even tried to run the report which is in the Data-Attach class it is not fetching the records here as well. Please assist what can the issue be.

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Accepted Solution

Posted: 1 year ago
Posted: 22 May 2024 8:48 EDT
Varshini Dasoju (VarshiniDasoju)
Eclantiqx

Eclantiqx
SG

Hi @saipriyaM, can you please check if the pxLinkedRefFrom property is added in the RD? I think this can resolve your issue.

Since in the Data-WorkAttach class, the pxLinkedRefFrom property is crucial for tracking the relationship between attachments and their associated cases, ensuring attachments are properly linked and easily accessible within the context of the relevant case.

 

 

 

 

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