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nikhilk7251 Member since 2016 61 posts
Verizon Data Services
Posted: Nov 9, 2017
Last activity: Apr 9, 2018
Closed

Attaching attachment to a temporary case

I have to attach a file to a temporary case and later link it to the case when the case id is generated .Can someone help me how can it be achieved.

***Edited by Moderator Marissa to update categories***

***09/04/2018: Updated by moderator: Lochan to close post***

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Case Management

Posted: 7 years ago

Hi Nikhil,

I guess you can achieve this by using persisting the case also when you look at a process rule form click on the process tab.  On the process tab you can check "Tempory Object"

This will create a work object that is temporary.

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Posted: 7 years ago
Hi Neha , The question was how to attach an attachment to a temporary case and later attach it to the case when the case is generated and not about temporary case creation . For attaching an atatchment with a case, we need to have the case id , because the pzinkey of data-work-attach table is formed based on the pzinskey of the case.
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Posted: 7 years ago

Nikhil, you can use pxFileUpload control. You can check some OOTB implementations of this control. When using this control you need to create one section that has control that executes 'PopupFileBrowser(ev)' function and an activity like  @baseclass.pzUploadFile. The files selected this way are uploaded to file system but not yet saved in database. pzUploadFile activity keeps uploaded file information in Primary.pyUploadedFile clipboard page of class Data-WorkAttach-File. When you create actual case, you can use this pyUploadedFile page and attach file to case using one of the OOTB attachment activities which should be as simple as -> 

  1. Obj-Save pyUploadedFile
  2. Call Work-.pxLinkAttachmentToCase
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