Question
Sakhatech Information Systems Pvt Ltd
IN
Last activity: 23 Oct 2018 9:27 EDT
Attaching a PDF immediately after creating it
HI,
There is an issue in sending an email with attachments immediately after creating it. These are my steps in the process
- Create PDF ( smartshape )
- SendEmailWithAttachments ( smartshape )
In the above email, the attachment is not attaching with email. This is a problem in pega when attaching anything just after creating it. I tried it by using SendEmailWithAttachments activity. But same result.
if i modify my steps as below, it is working. But i dont want to add this dummy assignment step.
- Create PDF ( smartshape )
- Assignment ( a dummy assignment step )
- SendEmailWithAttachments ( smartshape )
Please let me know how to fix this. Is this a platform incapability? or a bug? I am actually wasting time for a simple task.
***Edited by Moderator Marissa to update platform capability tags****
Accepted Solution
Pegasystems Inc.
US
The best solution would be to update to the latest release when possible so you do not need to add the commit. One option in the meantime would be to create a custom version of pxCreatePDF and set param.skipCommit to false. You would need to be careful with this approach though as it would cause a commit in the middle of your processing. You will want to test to make sure the work object is rolled back properly if an error occurs.
Pegasystems Inc.
US
What version are you using?
I tested on Pega 7.2.2 first with sending all attachments and I could see the same behavior. It was occurring because there was no commit in between the Create PDF and SendEmailWithAllAttachments activities. The SendEmailWithAllAttachments has an Obj-Browse that returned no results because the data was not committed yet. Adding the assignment in between the steps causes the attachment to be committed before the send email process.
I tested the same scenario on Pega 7.4 and did not see the issue. I see there have been some changes to the pzSendEmail and SendSimpleEmail activities between Pega 7.2.2 and 7.4.
Sakhatech Information Systems Pvt Ltd
IN
Thanks Carissa,
I am using version 7.2.1, and my analysis also similar on this issue that there is a commit missing in between. Is there a way i can force the commit using a utility call?
I can write an activity to overcome this issue, but i dont want to. Let me know if you find any other alternative to this than writing an activity.
Accepted Solution
Pegasystems Inc.
US
The best solution would be to update to the latest release when possible so you do not need to add the commit. One option in the meantime would be to create a custom version of pxCreatePDF and set param.skipCommit to false. You would need to be careful with this approach though as it would cause a commit in the middle of your processing. You will want to test to make sure the work object is rolled back properly if an error occurs.