Last activity: 6 May 2022 6:50 EDT
Failure In Uploading PDF Attachments
Documents in pdf format are not getting uploaded only in PROD env, which used to work perfectly previously. On compressing the pdf file or converting to word doc the upload is working. No code changes has been done.
No server side upgrades have been done.
we tried to analyze the logs but there is nothing coming up related to attachment issue in the both server and application logs.
and this issue doesn't happen with every PDF file but happens only with few files.
we are using custom code for this attachment control.
attaching the custom code for reference
***Edited by Moderator Marije to add Capability tags***