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Question

 Ramsurendar Govindarajan (Surendar)
Coforge

Coforge
IN
Surendar Member since 2016 10 posts
Coforge
Posted: Jun 11, 2021
Last activity: Aug 4, 2021
Posted: 11 Jun 2021 1:48 EDT
Last activity: 4 Aug 2021 13:52 EDT
Closed

Attach a Screenshot not working

When AttachAScreenShot flow action is used in the application, on form load, there is an error message "Screen Capture Feature was not loaded successfully." The browser used is Chrome Version 91.0.4472.77 (Official Build) (32-bit) & Microsoft Edge Version Proprietary information hidden. Product version: PEGA 8.43

***Edited by Moderator: Pooja Gadige to add platform capability tag, add support case created tag***
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Pega Platform 8.4.3
Dev/Designer Studio
Case Management
Financial Services
Senior System Architect
Support Case Created

Posted: 3 years ago
Posted: 4 Aug 2021 13:52 EDT
Dhanasekar Chellamuthu (DhanasekarC0202)
Tekclan Software Solutions
Associate software Engineer
Tekclan Software Solutions
IN

Hi @Surendar, i am also looking same feature i have found one article it conveys this functionality is depreciated after pega 7.3.1

URL Referal Link: https://community.pega.com/support/support-articles/unable-make-attach-screenshot-functionality-working-ie

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