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 Birupakhya lenka (Birupakhya) Virtusa Senior Consultant
Virtusa
IN
Birupakhya Member since 2015 12 posts
Virtusa
Posted: October 10, 2017
Last activity: October 16, 2018
Posted: 10 Oct 2017 7:32 EDT
Last activity: 16 Oct 2018 12:03 EDT
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Email screenshot attachment is not showing at outlook

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while send an Email from pega with attached screenshot to outlook, in outlook the screenshot is not visible.


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Posted: 4 years ago
Posted: 11 Oct 2017 13:52 EDT
Kip Jackson (KipJackson_GCS) MOD Lead Service Assurance Advisor
Pegasystems Inc.
US

You specifically stated that the screenshot is not visible in outlook. Does that mean you can open the email using a different mail client (ex. Thunderbird) and the image is visible or do you see the same behavior?

Accepted Solution

Posted: 4 years ago
Posted: 16 Nov 2017 3:01 EST
Birupakhya lenka (Birupakhya) Virtusa Senior Consultant
Virtusa
IN

for Email screenshot got Service Email > response tab >message data >Handle HTML content>Inline-prefer HTML

Thanks, 

Biru

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