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Question

 Dulshanka De Silva (Dulshanka)
Zenith Infotech
Dulshanka De Silva
Zenith Infotech
SG
Dulshanka Member since 2015 4 posts
Zenith Infotech
Posted: Jun 14, 2018
Last activity: Jul 2, 2018
Posted: 14 Jun 2018 3:00 EDT
Last activity: 2 Jul 2018 10:10 EDT
Closed
Solved

Attach a PDF file to a email

Hi,

I came through a situation where I need to send an email with a PDF attachment that taken from case attachments. At the time email is sending case has many attachments and I want to attach most recent one to the email.

Please help me to find a solution for the above scenario.

Thanks in advance...

***Moderator Edit: Vidyaranjan | Updated Categories***

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Case Management

Accepted Solution

Posted: 6 years ago
Posted: 22 Jun 2018 8:25 EDT
Dulshanka De Silva (Dulshanka)
Zenith Infotech
Dulshanka De Silva
Zenith Infotech
SG

"sendemailwithallattachments"  Activity customization did work. but could not attached into a category.

So I had to use "pyAttachAsPDF" along with "pzSendEmail" and  It worked as expected.

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Posted: 6 years ago
Posted: 14 Jun 2018 4:22 EDT
Shubham Shekhar (Shekhar_Shubham) Senior Solutions Engineer
Pegasystems Inc.
IN

Hi,

You can have a look at sendemailwithallattachments  activity, if you tweak  step 5 and 7(checked in 7.2.2) it should help your requirement.

Thank You

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Accepted Solution

Posted: 6 years ago
Posted: 22 Jun 2018 8:25 EDT
Dulshanka De Silva (Dulshanka)
Zenith Infotech
Dulshanka De Silva
Zenith Infotech
SG

"sendemailwithallattachments"  Activity customization did work. but could not attached into a category.

So I had to use "pyAttachAsPDF" along with "pzSendEmail" and  It worked as expected.

To see attachments, please log in.

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