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Question

 vasanthi gandepalli (vasanthig)
Accenture
vasanthi gandepalli
Accenture
IN
vasanthig Member since 2017 1 post
Accenture
Posted: Oct 27, 2017
Last activity: Jun 21, 2018
Posted: 27 Oct 2017 13:05 EDT
Last activity: 21 Jun 2018 17:33 EDT
Closed

Attachment of PDF in Email

Please help me with the below query..

I have requirement where different PDF are created in different stages of case processing and I need to send those PDF's as attachments in Email in the respective stages.

I should not delete these PDF because I may need these for future reference.

Exact requirement:

I have 4 stages in my case. In 1st stage I have created PDF file using 'Create PDF' shape and want to send this PDF as attachment in Email in this stage and in second stage I have created other PDF and want to include that in email and created one more PDF and want to include in email in 4th stage. Help me how to proceed with the scenario.

Thanks

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Case Management

Posted: 7 years ago
Posted: 30 Oct 2017 14:36 EDT
Kurt Waltz (KurtW_GCS)
PEGA
Senior Principal Engineer, Technical Support, Industry Apps
Pegasystems Inc.
US

Hi,

I found the below post that, while it sounds a bit different than your requirement, might at least help get you moving in the right direction:

https://collaborate.pega.com/question/attach-pdf-file-outgoing-email

Hope this helps!

-Kurt

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Posted: 6 years ago
Posted: 14 Jun 2018 2:54 EDT
Dulshanka De Silva (Dulshanka)
Zenith Infotech
Dulshanka De Silva
Zenith Infotech
SG

Hi,

Is there any method that we can send an email with a selected attachment(PDF) from the case case attachments?

Thanks

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Posted: 6 years ago
Posted: 14 Jun 2018 8:56 EDT
Kurt Waltz (KurtW_GCS)
PEGA
Senior Principal Engineer, Technical Support, Industry Apps
Pegasystems Inc.
US

Hi,

Here are a couple of articles that might help:

https://community.pega.com/sites/default/files/help_v74/procomhelpmain.htm#case-management/process-modeler/cm-configuring-send-email-shape-tsk.htm

https://community.pega.com/sites/default/files/help_v72/procomhelpmain.htm#howto/howto2/howtosendemailwithattachments.htm

Hope this helps!

-Kurt

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