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Question

 Dhirendra Pal Singh (DPSSingh)
JPMC

JPMC
US
DPSSingh Member since 2009 53 posts
JPMC
Posted: Jun 29, 2016
Last activity: Oct 21, 2016
Posted: 29 Jun 2016 9:48 EDT
Last activity: 21 Oct 2016 8:35 EDT
Closed
Solved

Async service runs randomly on any node even after disabling

We have disabled ProcessServiceQueue in Pega-Int agent schedule on all node but 1 and also made sure that this agent is stopped on all other node but one where we want this to run.

Even after doing all this it seems pega async service is being processed randomly on any of the nodes and not only on one node where intended. Can someone please help me with this. PRPC version is 7.1.9

***Updated by Moderator: Vidyaranjan| Tagged helpme***

***Updated by Moderator: Marissa to add SR Details***

 

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Data Integration
Support Case Created

Accepted Solution

Posted: 8 years ago
Posted: 21 Oct 2016 8:35 EDT
Lochana Durgada Vijayakumar (Lochan_DV)
PEGA
Senior Manager, Knowledge Management
Pegasystems Inc.
IN

Hello!

Upon reviewing the corresponding SR, we see that it has been resolved. SA-27748 was created as a result of the investigation. Please reference that if you have the same question.

Regards,
Lochan  |  Community Moderator  |  Pegasystems Inc.

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Posted: 8 years ago
Posted: 6 Jul 2016 12:56 EDT
Mike Townsend (MikeTownsend_GCS) Director, Technical Support, Customer Service
Pegasystems Inc.
US

Hello Dhirendra,

How did you disable the agent? Do you see it running in SMA? How are you determining that it is running for a specific node?

Thanks,

Mike

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Posted: 8 years ago
Posted: 31 Jul 2016 23:00 EDT
Dhirendra Pal Singh (DPSSingh)
JPMC

JPMC
US

Hi Mike - Sorry for the late reply!

I disabled them from agent schedule instances on all but one node by logging in on each of those nodes. SMA correctly shows that agent is running only on the intended node(only one). But when we look at the logs of those nodes it seems the async service is running randomly on any of the nodes even agent is disabled on those nodes.

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Accepted Solution

Posted: 8 years ago
Posted: 21 Oct 2016 8:35 EDT
Lochana Durgada Vijayakumar (Lochan_DV)
PEGA
Senior Manager, Knowledge Management
Pegasystems Inc.
IN

Hello!

Upon reviewing the corresponding SR, we see that it has been resolved. SA-27748 was created as a result of the investigation. Please reference that if you have the same question.

Regards,
Lochan  |  Community Moderator  |  Pegasystems Inc.

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