Question
Comman Wealth Bank or Australia
IN
Last activity: 10 May 2022 8:14 EDT
Error: Stream service is not running in the cluster. - even after updating the java parameter as -DNodeType=Stream
Hello -
For Pega-8.7 - we are not able to see the stream service online, even after configuring the stream node's java params as " -DNodeType=Stream" and also in Decisioning: Services - stream nodes status is normal.
Please help us with a resolution ASAP.
Thanks
***Edited by Moderator Marije to add Capability tags***
Updated: 9 May 2022 6:55 EDT
Pegasystems Inc.
GB
@SusheelA1150 did you go through the troubleshooting suggestions listed in other forum posts?
https://collaborate.pega.com/question/error-stream-service-not-running-cluster
https://collaborate.pega.com/question/error-stream-service-not-running-cluster-0
https://collaborate.pega.com/question/stream-service-not-enabled-error-while-starting-pega-service
There is a checklist in this discussion:
Deploying and operating stream service
Other suggestions are listed in the Documentation:
Status parameters of Stream nodes
Troubleshooting the Stream service
Comman Wealth Bank or Australia
IN
@MarijeSchillern Hello - Thank you for the step that you have mentioned above. I have tried all the above mentioned troubleshooting steps and still could see the error.
I was wondering if there is any hotfix that we need to import into our application to fix this stream issue ?
Thanks
Pegasystems Inc.
GB
@SusheelA1150 I was not able to find anything related to this needing a hotfix. We work off a Platform Patch Release system and you are already on a very new version.
Likely this is an environment issue that will need investigating as stated before.
Proximus
BE
Can you share any logs? It should provide information to guide for the resolution.
how many nodes do you have and what are the other node type?
if a single node, you need more NodeTypes to have your system working and you could try with Universal to start with.
Regards
Anthony