App Explorer issues
Hi,
I am currently unable to unroll any class from the App Explorer in my application.
Once I hit the right arrow next to a class, the arrow just disappear and nothing happen.
I unsuccessfully tried to refresh the browser and give another try ; several times.
When I try to refresh the App Explorer, a pop up window appears with the error in the screenshot below and the screen of the application goes idle.
I will contact the administrator as well but ; is there any other I can try in order to fix this ?
Thank you
***Edited by Moderator Marissa to update Platform Capability tags****
Pegasystems Inc.
US
- Any changes to the system recently ? Did this issue manifest after an upgrade ?
- Also check the browser console for errors when you click to expand the app explorer details. On most browsers pressing F12 should bring it up.
Pegasystems Inc.
US
@RusselK0
The most frequent cause of this is that the rules in question are not in the applications checked at the top of your app explorer. Secondly, if the rules are not visible to you because they are "Internal" it may also have this behavior.
There is a known issue where you might see this behavior after using "view source" in chrome, but you'll see "0 applications" at the top of your app explorer. Also, log off and back in will solve that so I don't think this is your issue.