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Question

 Chiranjeet Mishra (ChiranjeetM)
Accenture

Accenture
IN
ChiranjeetM Member since 2014 18 posts
Accenture
Posted: Sep 5, 2017
Last activity: Sep 5, 2017
Posted: 5 Sep 2017 2:12 EDT
Last activity: 5 Sep 2017 6:52 EDT
Closed
Solved

Agent Not performing the task but agent activity working fine when run stand alone

Hi,

I have an agent which is configured as standard with a schedule of 30 seconds. When i am running the agent activity stand-alone, it is working but when the agent is running, it is not performing the operation. I tried to trace the agent from SMA but it showed Page cannot be displayed. What can be the possible reason for agent not working?

Thanks,
Chiranjeet

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Posted: 7 years ago
Posted: 5 Sep 2017 2:43 EDT
Shubham Shekhar (Shekhar_Shubham) Senior Solutions Engineer
Pegasystems Inc.
IN

Hi,

I am not sure which access group you are referring to. Check the attachment. The configuration remains same for agent only thing is you need to change the mode.

Thank You.

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